ROUNDTABLE- Case Studies in Personnel Management Reform in Federal Agencies

Across the federal government, agencies face challenges in recruiting, retaining and managing their workforces. The National Academy of Public Administration (NAPA) has described specific cases in which communication has broken down between frontline agency component management and their respective human resources (HR) offices to such a degree that critical needs go unfilled. These problems raise concerns about strategic personnel management issues across the federal government and require appropriate oversight to ensure federal agencies are pursuing effective personnel management policies. This roundtable will explore two specific NAPA case studies for the Federal Aviation Administration and Centers for Disease Control and Prevention that have resulted in improved personnel management performance. The panel will shed light both on the lessons from these success stories, and also on ways to apply best practices across the government.